At Let Me Travel, a unit of Orion Holidays, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our travel services. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information to provide better travel services and customer support. The types of information we may collect include:

1. Personal Information

When you contact us, make an inquiry, or book a tour, we may collect personal details such as:

• Name

• Phone number

• Email address

• Address (if required for booking)

• Identification details (only when necessary for permits or travel arrangements)

2. Booking & Travel Information

We may collect information related to your travel requirements, including:

• Travel dates and destinations

• Hotel and transport preferences

• Number of travelers

• Special requests or requirements

3. Communication Data

Records of calls, WhatsApp messages, emails, or inquiries made to our team for service and support purposes.

4. Website Usage Data

We may collect non-personal information such as browser type, pages visited, and time spent on our website to improve user experience.

How We Use Your Information

We use the collected information for the following purposes:

1. To Provide Travel Services

To plan, customize, confirm, and manage your tour packages, hotel bookings, transport services, and related travel arrangements.

2. To Communicate With You

To share booking confirmations, itinerary details, important updates, travel advisories, and respond to your inquiries.

3. For Customer Support

To assist you before, during, and after your journey and resolve any service-related concerns.

4. For Service Improvement

To understand customer preferences and improve our services, website functionality, and travel offerings.

Data Sharing & Disclosure

We do not sell or rent your personal information. Your data may be shared only in the following cases:

1. Service Providers

With trusted third-party partners such as hotels, transport operators, and local vendors—strictly for fulfilling your travel bookings.

2. Legal Requirements

If required by law or government authorities, we may disclose information to comply with legal obligations.

3. With Your Consent

When you explicitly authorize us to share information for specific purposes.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to ensure data security, no method of electronic storage or transmission is completely secure.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your personal information, subject to legal and booking obligations

• Opt out of promotional communications at any time

Changes to This Privacy Policy

Let Me Travel reserves the right to update this Privacy Policy as needed to reflect changes in legal requirements or business practices. Any updates will be posted on our website.

Contact Us.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us